About us

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About our Team!

The Simple Claims Assistance team are truly diverse with staff of all ages and backgrounds working together to help our clients, but it doesn’t stop there. With a broad mix of education, skills, experience, expertise and knowledge, the team work together to look at every aspect of a client’s case.

We Understand

We know that the implications of financial loss are devastating, therefore every member of our dedicated team understand the importance of restoring what is rightfully yours. We guarantee to leave no stone unturned to achieve the best results possible for our clients.

We are here to help you understand this sometimes confusing process, meaning less stress and worry for you!

Our Advice

Unfortunately, bad advice concerning your pension and investments can cause financial loss and worry, but through our research we will discover what has happened in your pension and investment history. Through this investigation we can see where, when and how the bad advice you received, may have resulted in your losses.

Our Results

Our results clearly demonstrate that working collaboratively, helps achieve a speedier and more accurate outcome when claiming or complaining.

TrustPilot reviews

We know that the implications of financial loss are devastating, therefore every member of our dedicated team understands the importance of restoring what is rightfully yours. We will leave no stone unturned to achieve the best results possible.

This means less stress and worry for you!

Start your claim today

We have experienced first hand the damage that bad advice has
had on many peoples pensions and investments, along with the difficulties it can bring.
Let us help you put things right!

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Frequently asked questions

  • Is Simple Claims Assistance able to help me?
    If you opened a SIPP (Self Invested Personal Pension) in the last ten years and invested in one or more high-risk non-standard investments through your SIPP, Simple Claims Assistance may be able to help you.
  • What is a non-standard (high-risk) investment?
    It is an investment that cannot easily or quickly be sold and turned into cash. It could include overseas hotel rooms, interests in farmland and forestry, self-storage units, shares and bonds in unquoted companies, plots in land-banking schemes and many others. In fact, it is any investment other than those, which can be readily bought and sold.
  • Is there anything wrong with non-standard investments?
    Whatever you may have been told, almost all non-standard investments are high-risk. Unless you are quite wealthy, acquiring non-standard investments as a way of saving for your retirement is likely to be unwise. Additionally, many of the non-standard investments acquired through SIPPs have not performed as promised, often failing altogether.
  • Why am I entitled to compensation?
    The FCA (Financial Conduct Authority) regulates both the SIPP operators and the Financial Advisers (FAs) that may have advised on SIPPs. If a Financial Adviser advised you, then they may have broken FCA rules. Therefore, the SIPP operators may also have broken FCA rules. In the year 2000 Parliament created special bodies through which victims of bad practice by Financial Advisers and SIPP operators can obtain compensation.
  • What could my Financial Adviser have done wrong?
    It is likely that they advised on opening your SIPP and on your moving existing pensions into it, without properly assessing whether a SIPP was suitable for you. Equally without conducting correct assessment of the non-standard investments introduced into your SIPP.
  • What could my SIPP operator have done wrong?
    The SIPP operator may have accepted your or your adviser’s instructions to purchase non-standard investments, knowing that you were receiving bad advice, or the advice was given unlawfully. The SIPP operator may not have conducted adequate due diligence on the investments. Not exercising sufficient duty of care.
  • Was criminality involved?
    Some providers of non-standard investments may have acted criminally; and it is possible that some Financial Advisers also did so. Simple Claims Assistance will report any suspicion of criminality to the appropriate authority. But Simple Claims Assistance’s primary focus is on the civil claims you have against regulated entities, especially Financial Advisers and SIPP operators.