Bad Pension or Investment Advice?

The Complex Made Clear

We are a FCA regulated Claims Management Company specialising in Pension & Investment,  claims & complaints. If you believe you have a failed investment, have lost money within your pension or received bad financial advice, we can work together to make it right.

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Who have we helped?

We have helped clients gain over £800,000 worth of compensation in the month of April 2021 alone!

Our clients tend to range from 45 – 70 years old and have often moved a pension from a previous company.

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Why choose us?

We pride ourselves in offering clients our complete expertise, knowledge and commitment, always. With coordinated management we leave no stone unturned, taking cases from investigation, through to their final outcome.

How does it work?

Contact us today to make your claim. A dedicated case manager will assess your case and work with you and guide you through the process step by step.

Our promise

We will do all we can to find a solution to your problem and pursue it through to a final conclusion. We will identify and tell you as quickly as possible if we cannot find a solution and why.

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We have experienced first hand the damage that bad advice has
had on many peoples pensions and investments, along with the difficulties it can bring.
Let us help you put things right!


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We sort the complicated bit, so you don’t have to

We work with clients to investigate all potential claims/complaints they may have. Clients are always made aware that they can make a claim or complaint themselves, for free via either the FSCS or Ombudsman Services. Simple Claims Assistance can help clients with this management process and always explain upfront, the costs involved. We provide all clients with a dedicated Case Manager who investigates your circumstances to determine whether you have a valid claim or complaint as well as, where and how much loss has occurred.

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Mis Sold Pension Claims

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Mis Sold Investment Claims

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Frequently asked questions

  • Is Simple Claims Assistance able to help me?
    If you opened a SIPP (Self Invested Personal Pension) in the last ten years and invested in one or more high-risk non-standard investments through your SIPP, Simple Claims Assistance may be able to help you.
  • What is a non-standard (high-risk) investment?
    It is an investment that cannot easily or quickly be sold and turned into cash. It could include overseas hotel rooms, interests in farmland and forestry, self-storage units, shares and bonds in unquoted companies, plots in land-banking schemes and many others. In fact, it is any investment other than those, which can be readily bought and sold.
  • Is there anything wrong with non-standard investments?
    Whatever you may have been told, almost all non-standard investments are high-risk. Unless you are quite wealthy, acquiring non-standard investments as a way of saving for your retirement is likely to be unwise. Additionally, many of the non-standard investments acquired through SIPPs have not performed as promised, often failing altogether.
  • Why am I entitled to compensation?
    The FCA (Financial Conduct Authority) regulates both the SIPP operators and the Financial Advisers (FAs) that may have advised on SIPPs. If a Financial Adviser advised you, then they may have broken FCA rules. Therefore, the SIPP operators may also have broken FCA rules. In the year 2000 Parliament created special bodies through which victims of bad practice by Financial Advisers and SIPP operators can obtain compensation.
  • What could my Financial Adviser have done wrong?
    It is likely that they advised on opening your SIPP and on your moving existing pensions into it, without properly assessing whether a SIPP was suitable for you. Equally without conducting correct assessment of the non-standard investments introduced into your SIPP.
  • What could my SIPP operator have done wrong?
    The SIPP operator may have accepted your or your adviser’s instructions to purchase non-standard investments, knowing that you were receiving bad advice, or the advice was given unlawfully. The SIPP operator may not have conducted adequate due diligence on the investments. Not exercising sufficient duty of care.
  • Was criminality involved?
    Some providers of non-standard investments may have acted criminally; and it is possible that some Financial Advisers also did so. Simple Claims Assistance will report any suspicion of criminality to the appropriate authority. But Simple Claims Assistance’s primary focus is on the civil claims you have against regulated entities, especially Financial Advisers and SIPP operators.